Last updated: 21 August 2026
Story of My Life Journal respects your privacy and recognises the deeply personal nature of the information you may choose to record through our products and services.
This Privacy Policy explains how Story of My Life Journal, operated by FFPress, collects, uses, stores, protects and discloses personal information when you:
In this Privacy Policy, “Story of My Life Journal”, “we”, “us” and “our” refer to Story of My Life Journal, operated by FFPress. “Services” collectively refers to our websites, app, physical and digital products, communications, beta-testing programs and related services.
By accessing or using our Services, you acknowledge that you have read this Privacy Policy.
Our products are designed to help people reflect on their lives, wellbeing, values, goals and personal development. This means that information entered into the Story of My Life app may be private, personal or sensitive.
We aim to:
The Story of My Life app is a personal reflection and wellbeing tool. It is not a medical service, crisis service, diagnostic tool or substitute for professional medical or mental health advice.
The information we collect depends on how you interact with us.
When you create or use an app account, we may collect:
Authentication services may also process technical information necessary to authenticate you and protect your account.
We do not receive or store your complete password in readable form. Authentication credentials are managed through our authentication service provider.
Depending on the features you use, you may choose to enter information such as:
This information may reveal sensitive details about you, including information relating to your physical or mental wellbeing, beliefs, relationships or life experiences.
You control what you choose to record. You should avoid entering information about another person unless you have a lawful and appropriate reason to do so.
Some app features, modes or content may operate using storage on your device rather than our servers.
Information stored only on your device is not ordinarily accessible to us. It may, however, be affected by:
You are responsible for maintaining appropriate security over your device, including using a screen lock or other available security measures.
If you use a signed-in account or a feature that supports synchronisation, information may be transmitted to and stored by our backend systems so that we can:
We do not access or review private journal content as part of our ordinary business operations. Access may occur only where reasonably necessary to provide support requested by you, investigate a technical or security issue, comply with a legal obligation or protect the safety and integrity of our Services.
If you purchase a product or paid service, we or our payment and ecommerce providers may collect:
Payment card information is ordinarily processed by the relevant payment provider. We do not ordinarily receive or store your complete payment card number.
If a purchase is made through Google Play or another app marketplace, that marketplace processes the payment under its own terms and privacy policy. We may receive information such as the product purchased, transaction status and subscription status, but not your complete payment card details.
When you use our websites or app, we and our service providers may automatically collect technical information such as:
Where reasonably practicable, we use aggregated, de-identified or pseudonymised information for analytics and improvement purposes.
If you contact us, we may collect:
Please do not include private journal content in a support request unless it is necessary for us to understand the issue and you are comfortable providing it.
If you subscribe to our mailing list, complete a website form, enter a promotion or ask to receive information from us, we may collect:
You can unsubscribe from marketing emails using the unsubscribe link included in those messages. We may still send essential service-related communications where necessary to operate your account or provide a service you requested.
Before public release, or when testing new functionality, we may invite people to participate in a beta-testing program.
When you express interest in or apply for beta testing, we may collect:
We use this information to assess eligibility, communicate with applicants and administer the beta program.
Applying does not guarantee selection.
During beta testing, we may collect:
The app may include a feedback bubble, testing control or similar tool that allows testers to access instructions or submit feedback. Information submitted through that tool may be connected with your tester or app account so that we can investigate issues and follow up with you.
Before submitting a screenshot, screen recording or bug report, you should check whether it displays private journal entries, names, notifications or other personal information. Remove or obscure information that is not necessary for the report whenever possible.
We may use beta-testing information to:
Beta feedback may be combined or summarised so that individual testers are not identified in internal reports wherever practical.
Beta versions are pre-release versions and may contain errors, incomplete features or unexpected behaviour.
Although we take reasonable steps to protect beta information, testers should not rely on a beta version as the sole permanent storage location for important information. Testers should avoid entering information they would not be comfortable losing during the testing period.
Beta testers may receive operational emails relating to:
These are program-related communications rather than general marketing. Testers can leave the beta program by contacting us, although we may retain limited records where reasonably necessary to document participation, resolve issues or meet legal and operational requirements.
Separate consent will be used where we invite testers to receive general marketing communications.
We may use personal information to:
We do not use private journal content for targeted advertising.
We do not sell or rent private journal content or other personal information to data brokers or advertisers.
Some information you voluntarily enter into the app may constitute sensitive information under applicable privacy laws.
We ask that you provide sensitive information only when you are comfortable doing so and when it is relevant to your use of the app.
We use sensitive information to provide the features you choose to use, maintain your account and content, respond to requests, protect our Services and comply with applicable law. We do not use private journal content for unrelated marketing.
We may disclose personal information in the following circumstances.
We use third-party providers to help operate our Services. These may include providers of:
These providers may process personal information only to perform services for us or as otherwise permitted by their own terms and applicable law.
Relevant providers may include Auth0 for app authentication, Google for Android app distribution and testing, and other hosting, communication, ecommerce, analytics and support providers used by us from time to time.
We may disclose information if we reasonably believe that disclosure is necessary to:
If Story of My Life Journal or its assets are sold, transferred, restructured or merged, personal information may be disclosed to relevant advisers and potential or actual purchasers.
We will take reasonable steps to ensure that personal information remains protected and is handled consistently with applicable privacy requirements.
We may disclose information when you ask us to do so or provide consent for a particular disclosure.
We do not make your private journal entries publicly available through the app unless a specific sharing feature is introduced and you deliberately choose to use it.
Some service providers we use may be located outside Australia or may store or process information using infrastructure located outside Australia.
Depending on the provider and service involved, personal information may be processed in Australia, the United States or other countries in which our providers or their infrastructure operate.
Privacy laws in those countries may differ from Australian privacy laws. We take reasonable steps when selecting and managing service providers, but we cannot guarantee that overseas laws will provide identical protections.
Our website and parts of our Services may use cookies, pixels, local storage and similar technologies.
These technologies may be used to:
You may be able to control cookies through your browser settings or through any cookie controls we make available. Blocking some cookies may affect how parts of the website function.
Third-party services embedded in or linked from our website may use their own cookies and technologies under their own privacy policies.
We take reasonable technical and organisational steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.
These steps may include:
No internet transmission, device or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and device.
You should:
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, resolving disputes, maintaining security and meeting legal, accounting or operational requirements.
Retention periods may vary according to the type of information and why it was collected.
For example:
When personal information is no longer reasonably required, we take reasonable steps to delete or de-identify it, subject to legal, security, backup and technical requirements.
Information stored only on your device may need to be deleted by you through the app or your device settings.
You may contact us to request:
We may need to verify your identity before completing a request. In some circumstances, we may be legally permitted or required to retain information or decline a request. If that occurs, we will explain the reason where reasonably possible.
Where account-management or deletion controls are available within the app, you may also use those controls.
Deleting the app from your device does not necessarily delete information associated with an online account. If you want an account and synchronised information deleted, use the available account-deletion function or contact us through our support page.
You can unsubscribe from marketing emails at any time by selecting the unsubscribe link in an email or contacting us.
Unsubscribing from marketing does not prevent us from sending essential communications about:
Our app and beta-testing programs are not directed to children.
Beta testers must be at least 18 years old unless we expressly establish a separate testing program with appropriate parental or guardian consent and safeguards.
If we become aware that we have collected personal information from a child in circumstances where consent or another lawful basis was required but not obtained, we will take reasonable steps to delete the information.
A parent or guardian who believes a child has provided personal information to us should contact us.
Our Services may contain links to websites, app stores, social-media platforms or services operated by third parties.
We do not control the privacy practices of those third parties. Their collection and handling of information are governed by their own privacy policies and terms.
You should review the privacy information of a third-party service before providing it with personal information.
If we become aware of unauthorised access to or disclosure of personal information, we will investigate and take appropriate steps to contain and address the incident.
Where required by applicable law, we will notify affected individuals and the relevant regulator.
If you have a concern or complaint about how we have handled personal information, please contact us with:
We will review the matter and aim to respond within a reasonable period.
If you are not satisfied with our response and the Australian Privacy Act applies to the matter, you may be able to contact the Office of the Australian Information Commissioner through oaic.gov.au.
We may update this Privacy Policy when our Services, technologies, providers or legal obligations change.
The updated policy will be published on our website with a revised “Last updated” date. Where a change materially affects how we handle personal information, we may also provide notice through the app, website or email.
We encourage you to review this Privacy Policy periodically.
If you have questions, requests or concerns relating to this Privacy Policy or your personal information, contact Story of My Life Journal through our support page: storyofmylifejournal.com/contact
Story of My Life Journal
Operated by FFPress
Western Australia, Australia
These are the items I would not publish without confirming:
[Certain] Australian privacy guidance says covered organisations should explain what information they collect, how it is used and disclosed, overseas disclosures, access and correction, complaints and security practices. It also requires reasonable steps to protect information and destroy or de-identify it when no longer required.
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